Order pending or payment not confirmed
How to change a movie show time or date?
Forgot your Paytm password? Here’s what to do
Getting an error on updating your email ID? Know what to do
Your Paytm OTP is more important than you think
How to ensure safe and secure money transfer?
Awaiting your cashback? Here’s what you should know
Payments and Refunds
How to modify/cancel your booking
Unable to book ticket due to transaction failing continuously? Get details
Refund not received in Gift Voucher Balance?
Not received refund for a failed transaction? Get details
How to update balance of a successfully recharged metro card
Can you cancel a successful recharge? Get details
Unable to add money through net-banking
Amount not updated in Gift Voucher passbook
Transactions not getting counted on 'My Offers' section
Got less cashback than expected
Steps to complete full KYC
Paytm KYC: Frequently Asked Questions (FAQs)
Money transferred through Paytm UPI but the receiver did not get it
Unable to purchase Gift voucher via UPI? Know the probable reasons
