Order pending or payment not confirmed
How to change a movie show time or date?
Forgot your Paytm password? Here’s what to do
Getting an error on updating your email ID? Know what to do
Your Paytm OTP is more important than you think
How to ensure safe and secure money transfer?
Awaiting your cashback? Here’s what you should know
Payments and Refunds
How to modify/cancel your booking
Unable to book ticket due to transaction failing continuously? Get details
Refund not received in Gift Voucher Balance?
Not received refund for a failed transaction? Get details
How to update balance of a successfully recharged metro card
Can you cancel a successful recharge? Get details
Unable to transfer money from wallet to bank
All you need to know about KYC based restrictions on Paytm wallet
Haven’t yet received cashback for a flight booking?
Steps to check Cashback Reward Offers & Campaigns
Paytm KYC: Frequently Asked Questions (FAQs)
Want to complete minimum KYC? Here’s how you can do it
Unable to add money via UPI? Here’s what to do
Unable to purchase Gift voucher via UPI? Know the probable reasons
