Order pending or payment not confirmed
How to change a movie show time or date?
Forgot your Paytm password? Here’s what to do
Getting an error on updating your email ID? Know what to do
Your Paytm OTP is more important than you think
How to ensure safe and secure money transfer?
Awaiting your cashback? Here’s what you should know
Payments and Refunds
Need ticket details? Here’s what you should do
Train cancellation policy & charges
Refund not received for a cancelled train
Ticket refund not received? Here’s what you should know
Recharged the same number twice? Here’s what you need to know
Received a different recharge benefit rather than the one you chose? Know what to do
Amount deducted from wallet but not added to recipient’s wallet
Haven’t yet received refund for a failed transaction? Here’s what you should know
Haven’t yet received cashback for a flight booking?
Steps to check Cashback Reward Offers & Campaigns
Want to complete minimum KYC? Here’s how you can do it
KYC based restrictions on Paytm wallet
Unable to add money via UPI? Here’s what to do
Unable to purchase Gift voucher via UPI? Know the probable reasons
