Help & Support


Getting an error on updating your email ID? Know what to do

It only takes a few simple steps to update your email ID on Paytm. However, there might be times when you would face an error trying to do the same. In such cases, here’s what you need to do. 

Step 1: Login into your Paytm account

Step 2: On the home screen, click on “☰” at the top left corner

Step 3: Go to 24x7 Help

Step 4: Go to ‘Profile Settings’

Step 5: Select ‘I want to update profile details’

Step 6: Next, select ‘I am getting an error while updating my email ID’

Step 7: Now, hit the ‘Message us’ button

Step 8: Fill the details in the form & click on the ‘Submit’ button at the bottom 

We will verify the request and update your email ID!