Help & Support

SupportPaytm Wallet & Gift Voucher

Unable to add money through net-banking

Paytm accepts net banking of various banks as a mode of payment to add money to your Paytm wallet. In case you are unable to add money to your Paytm Wallet using net-banking, it may be due to the following reasons:

  • Your bank account may not have net banking enabled
  • You may be entering incorrect credentials for net banking
  • You may have insufficient balance
  • There may be limits placed on your account by your issuing bank
  • Your bank's systems may be down
  • Do note that certain banks may be unavailable at times due to company policy

We recommend checking with your bank first. If you are still unable to add money, please share details for the error message received and we'll have it checked out for you.