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SupportPaytm Wallet & Gift Voucher

Unable to transfer money from wallet to bank

At Paytm, we allow our customers to send money from their Paytm Wallet to any other bank account as and when they wish to. The process is extremely convenient and seamless.

However, it is important to note that this service of wallet to bank transfer is only for customers who have entirely completed the KYC process. If you wish to use this service but have not upgraded your account to a full KYC account, kindly click on the link given below and upgrade your account today!

Complete your KYC now!

However, if you have already upgraded your KYC and are still unable to use this service, please write to us by visiting the ‘Need Help’ option against the failed transaction with the details of the error received and we will have it checked it for you.