How to change a movie show time or date?
Order pending or payment not confirmed
How to update your phone number on Paytm
Forgot your Paytm password? Here’s what to do
How do I ensure an ATM machine is safe to use?
Your Paytm OTP is more important than you think
Payments and Refunds
Cancellation Policy
Refund not received for a cancelled train? Know what to do next
Train cancellation policy & charges
Refund not received in Gift Voucher Balance?
Not received refund for a failed transaction? Get details
How to update balance of a successfully recharged metro card
Money deducted but recharge not done instantly? No need to worry
How to send money to others using Paytm?
Added money to wallet by mistake? Here’s what you should do next
Steps to check Cashback Reward Offers & Campaigns
Haven’t yet received cashback for a flight booking?
Want to complete minimum KYC? Here’s how you can do it
Paytm KYC: Frequently Asked Questions (FAQs)
Unable to add money via UPI? Here’s what to do
Money transferred through Paytm UPI but the receiver did not get it
