Order pending or payment not confirmed
How to change a movie show time or date?
Forgot your Paytm password? Here’s what to do
Getting an error on updating your email ID? Know what to do
Your Paytm OTP is more important than you think
How to ensure safe and secure money transfer?
Awaiting your cashback? Here’s what you should know
Payments and Refunds
Want to cancel your flight ticket? Here’s what you should do
Unable to book ticket due to transaction failing continuously? Get details
Not received refund for a failed transaction? Get details
Refund not received for a cancelled train
Recharged the same number twice? Here’s what you need to know
Received a different recharge benefit rather than the one you chose? Know what to do
Unable to purchase Gift voucher via UPI
Amount deducted from wallet but not added to recipient’s wallet
Haven’t yet received cashback for a flight booking?
Transactions not getting counted on 'My Offers' section
Benefits of completing minimum KYC
Steps to complete full KYC
Money transferred through Paytm UPI but the receiver did not get it
Unable to purchase Gift voucher via UPI? Know the probable reasons