Order pending or payment not confirmed
How to change a movie show time or date?
Forgot your Paytm password? Here’s what to do
Getting an error on updating your email ID? Know what to do
Your Paytm OTP is more important than you think
How to ensure safe and secure money transfer?
Awaiting your cashback? Here’s what you should know
Payments and Refunds
How to file TDR?
What to do if you don’t receive a ticket confirmation email or SMS
Refund not received for a cancelled train
Refund not received in Gift Voucher Balance?
Received a different recharge benefit rather than the one you chose? Know what to do
Mobile recharge initiated but order still under process
Haven’t yet received refund for a failed transaction? Here’s what you should know
Unable to purchase Gift voucher via UPI
Transactions not getting counted on 'My Offers' section
Got less cashback than expected
Benefits of completing minimum KYC
Steps to complete full KYC
Money transferred through Paytm UPI but the receiver did not get it
Unable to purchase Gift voucher via UPI? Know the probable reasons