How to ensure safe and secure money transfer?
Is your identity safe while using Paytm?
Mobile recharge initiated but order still under process
Can you cancel a successful recharge? Get details
How to file TDR?
Money deducted but train booking not confirmed
Why do you need to complete your KYC?
Steps to complete full KYC
Unable to purchase Gift voucher via UPI? Know the probable reasons
Money transferred through Paytm UPI but the receiver did not get it
Awaiting your cashback? Here’s what you should know
Payments and Refunds
How to check Cashback Reward Offers & Campaigns?
Ticket refund not received
Getting an error on updating your email ID? Know what to do
Want to update your email ID? Here are the steps to follow
Refund not received for a cancelled train
Not received refund for a failed transaction? Get details
Unable to add money via UPI? Here’s what you should know
Unable to purchase Gift Voucher through net banking
Steps to check Cashback Reward Offers & Campaigns
Haven’t yet received cashback for a flight booking?