How to change a movie show time or date?
Order pending or payment not confirmed
How to update your phone number on Paytm
Want to update your email ID? Here are the steps to follow
How do I ensure an ATM machine is safe to use?
Your Paytm OTP is more important than you think
Payments and Refunds
Cancellation Policy
Refund not received for a cancelled train? Know what to do next
Need ticket details? Here’s what you should do
Refund not received for a cancelled train
Ticket refund not received? Here’s what you should know
Recharged the same number twice? Here’s what you need to know
Received a different recharge benefit rather than the one you chose? Know what to do
Money deducted from wallet but not added to bank account
How to check details for a transaction?
Transactions not getting counted on 'My Offers' section
Got less cashback than expected
Paytm KYC: Frequently Asked Questions (FAQs)
Steps to complete full KYC
Money transferred through Paytm UPI but the receiver did not get it
Unable to purchase Gift voucher via UPI? Know the probable reasons