Order pending or payment not confirmed
How to change a movie show time or date?
Forgot your Paytm password? Here’s what to do
Getting an error on updating your email ID? Know what to do
Your Paytm OTP is more important than you think
How to ensure safe and secure money transfer?
Awaiting your cashback? Here’s what you should know
Payments and Refunds
Refund not received for a cancelled train? Know what to do next
Train cancellation policy & charges
Refund not received in Gift Voucher Balance?
Not received refund for a failed transaction? Get details
How to update balance of a successfully recharged metro card
Money deducted but recharge not done instantly? No need to worry
Sent money to a wrong mobile number
Added money to wallet by mistake? Here’s what you should do next
Got less cashback than expected
Steps to check Cashback Reward Offers & Campaigns
Want to complete minimum KYC? Here’s how you can do it
Benefits of completing minimum KYC
Unable to add money via UPI? Here’s what to do
Money transferred through Paytm UPI but the receiver did not get it
