How to change a movie show time or date?
Order pending or payment not confirmed
How to update your phone number on Paytm
Forgot your Paytm password? Here’s what to do
How do I ensure an ATM machine is safe to use?
Your Paytm OTP is more important than you think
Payments and Refunds
Cancellation Policy
How to file TDR?
What to do if you don’t receive a ticket confirmation email or SMS
Ticket refund not received? Here’s what you should know
Refund not received for a cancelled train
Received a different recharge benefit rather than the one you chose? Know what to do
Mobile recharge initiated but order still under process
Unable to add money through net-banking
Amount not updated in Gift Voucher passbook
Transactions not getting counted on 'My Offers' section
Got less cashback than expected
Steps to complete full KYC
Paytm KYC: Frequently Asked Questions (FAQs)
Money transferred through Paytm UPI but the receiver did not get it
Unable to purchase Gift voucher via UPI? Know the probable reasons
