Order pending or payment not confirmed
How to change a movie show time or date?
Getting an error on updating your email ID? Know what to do
Want to update your email ID? Here are the steps to follow
Your Paytm OTP is more important than you think
How to ensure safe and secure money transfer?
Awaiting your cashback? Here’s what you should know
Payments and Refunds
How to file TDR?
What to do if you don’t receive a ticket confirmation email or SMS
Refund not received for a cancelled train
Refund not received in Gift Voucher Balance?
Received a different recharge benefit rather than the one you chose? Know what to do
Mobile recharge initiated but order still under process
Unable to transfer money from wallet to bank
Money deducted from wallet but not added to bank account
Transactions not getting counted on 'My Offers' section
Got less cashback than expected
Paytm KYC: Frequently Asked Questions (FAQs)
Steps to complete full KYC
Money transferred through Paytm UPI but the receiver did not get it
Unable to purchase Gift voucher via UPI? Know the probable reasons
