Order pending or payment not confirmed
How to change a movie show time or date?
Getting an error on updating your email ID? Know what to do
Want to update your email ID? Here are the steps to follow
Your Paytm OTP is more important than you think
How to ensure safe and secure money transfer?
Awaiting your cashback? Here’s what you should know
Payments and Refunds
How to file TDR?
Haven’t yet received cashback for a flight booking
Ticket refund not received? Here’s what you should know
Refund not received in Gift Voucher Balance?
Money deducted but recharge not done instantly? No need to worry
Can you cancel a successful recharge? Get details
Amount not updated in Gift Voucher passbook
How to check details for a transaction?
Transactions not getting counted on 'My Offers' section
Got less cashback than expected
Steps to complete full KYC
Paytm KYC: Frequently Asked Questions (FAQs)
Money transferred through Paytm UPI but the receiver did not get it
Unable to purchase Gift voucher via UPI? Know the probable reasons