Ticket refund not received
How to redeem movie vouchers on Paytm?
Steps to close your account
Steps to logout from all devices linked to Paytm App
Is your identity safe while using Paytm?
How do I ensure an ATM machine is safe to use?
Warranty and Installation
Returns and Replacements
What to do if you don’t receive a ticket confirmation email or SMS
How to file TDR?
Refund not received for a cancelled train
Refund not received in Gift Voucher Balance?
Can you cancel a successful recharge? Get details
Received a different recharge benefit rather than the one you chose? Know what to do
Amount not updated in Gift Voucher passbook
How to check details for a transaction?
Transactions not getting counted on 'My Offers' section
Got less cashback than expected
Steps to complete full KYC
Paytm KYC: Frequently Asked Questions (FAQs)
Money transferred through Paytm UPI but the receiver did not get it
Unable to purchase Gift voucher via UPI? Know the probable reasons