Order pending or payment not confirmed
How to check Cashback Reward Offers & Campaigns?
Forgot your Paytm password? Here’s what to do
How to update your phone number on Paytm
Your Paytm OTP is more important than you think
How do I ensure an ATM machine is safe to use?
Awaiting your cashback? Here’s what you should know
Cancellation Policy
Haven’t yet received cashback for a flight booking
What to do if you don’t receive a ticket confirmation email or SMS
Ticket refund not received? Here’s what you should know
Refund not received in Gift Voucher Balance?
Can you cancel a successful recharge? Get details
Money deducted but recharge not done instantly? No need to worry
Money deducted from wallet but not added to bank account
How to check details for a transaction?
Transactions not getting counted on 'My Offers' section
Got less cashback than expected
Paytm KYC: Frequently Asked Questions (FAQs)
Steps to complete full KYC
Money transferred through Paytm UPI but the receiver did not get it
Unable to purchase Gift voucher via UPI? Know the probable reasons