Order pending or payment not confirmed
How to change a movie show time or date?
Forgot your Paytm password? Here’s what to do
Getting an error on updating your email ID? Know what to do
Your Paytm OTP is more important than you think
How to ensure safe and secure money transfer?
Awaiting your cashback? Here’s what you should know
Payments and Refunds
Refund not received for a cancelled train? Know what to do next
Need ticket details? Here’s what you should do
Refund not received for a cancelled train
Ticket refund not received? Here’s what you should know
Recharged the same number twice? Here’s what you need to know
Received a different recharge benefit rather than the one you chose? Know what to do
Amount not updated in Gift Voucher passbook
How to check details for a transaction?
Transactions not getting counted on 'My Offers' section
Got less cashback than expected
Steps to complete full KYC
Paytm KYC: Frequently Asked Questions (FAQs)
Money transferred through Paytm UPI but the receiver did not get it
Unable to purchase Gift voucher via UPI? Know the probable reasons
