How to change a movie show time or date?
Order pending or payment not confirmed
How to update your phone number on Paytm
Forgot your Paytm password? Here’s what to do
How do I ensure an ATM machine is safe to use?
Your Paytm OTP is more important than you think
Payments and Refunds
Cancellation Policy
How to file TDR?
What to do if you don’t receive a ticket confirmation email or SMS
Refund not received for a cancelled train
Refund not received in Gift Voucher Balance?
Received a different recharge benefit rather than the one you chose? Know what to do
Mobile recharge initiated but order still under process
Amount not updated in Gift Voucher passbook
Unable to add money through net-banking
Transactions not getting counted on 'My Offers' section
Haven’t yet received cashback for a flight booking?
Want to complete minimum KYC? Here’s how you can do it
Why do you need to complete your KYC?
Unable to add money via UPI? Here’s what to do
Unable to purchase Gift voucher via UPI? Know the probable reasons