Order pending or payment not confirmed
How to change a movie show time or date?
Forgot your Paytm password? Here’s what to do
Getting an error on updating your email ID? Know what to do
Your Paytm OTP is more important than you think
How to ensure safe and secure money transfer?
Awaiting your cashback? Here’s what you should know
Payments and Refunds
Want to cancel your flight ticket? Here’s what you should do
Unable to book ticket due to transaction failing continuously? Get details
Not received refund for a failed transaction? Get details
Refund not received for a cancelled train
Recharged the same number twice? Here’s what you need to know
Received a different recharge benefit rather than the one you chose? Know what to do
How to send money to others using Paytm?
Unable to add money via credit/debit card
Got less cashback than expected
Transactions not getting counted on 'My Offers' section
Why do you need to complete your KYC?
KYC based restrictions on Paytm wallet
Unable to purchase Gift voucher via UPI? Know the probable reasons
Money transferred through Paytm UPI but the receiver did not get it
