Order pending or payment not confirmed
How to check Cashback Reward Offers & Campaigns?
Forgot your Paytm password? Here’s what to do
How to update your phone number on Paytm
Your Paytm OTP is more important than you think
How do I ensure an ATM machine is safe to use?
Awaiting your cashback? Here’s what you should know
Cancellation Policy
Haven’t yet received cashback for a flight booking
How to file TDR?
Refund not received for a cancelled train
Refund not received in Gift Voucher Balance?
Received a different recharge benefit rather than the one you chose? Know what to do
Mobile recharge initiated but order still under process
Haven’t yet received refund for a failed transaction? Here’s what you should know
Unable to purchase Gift voucher via UPI
Transactions not getting counted on 'My Offers' section
Got less cashback than expected
Benefits of completing minimum KYC
Steps to complete full KYC
Money transferred through Paytm UPI but the receiver did not get it
Unable to purchase Gift voucher via UPI? Know the probable reasons