How to change a movie show time or date?
Order pending or payment not confirmed
How to update your phone number on Paytm
Forgot your Paytm password? Here’s what to do
How do I ensure an ATM machine is safe to use?
Your Paytm OTP is more important than you think
Payments and Refunds
Cancellation Policy
Need ticket details? Here’s what you should do
Refund not received for a cancelled train? Know what to do next
Refund not received in Gift Voucher Balance?
Not received refund for a failed transaction? Get details
How to update balance of a successfully recharged metro card
Can you cancel a successful recharge? Get details
Haven’t yet received refund for a failed transaction? Here’s what you should know
Unable to purchase Gift voucher via UPI
Haven’t yet received cashback for a flight booking?
Transactions not getting counted on 'My Offers' section
Benefits of completing minimum KYC
Steps to complete full KYC
Money transferred through Paytm UPI but the receiver did not get it
Unable to purchase Gift voucher via UPI? Know the probable reasons