Order pending or payment not confirmed
How to check Cashback Reward Offers & Campaigns?
Forgot your Paytm password? Here’s what to do
How to update your phone number on Paytm
Your Paytm OTP is more important than you think
How do I ensure an ATM machine is safe to use?
Awaiting your cashback? Here’s what you should know
Cancellation Policy
How to modify/cancel your booking
Unable to book ticket due to transaction failing continuously? Get details
Refund not received in Gift Voucher Balance?
Not received refund for a failed transaction? Get details
How to update balance of a successfully recharged metro card
Can you cancel a successful recharge? Get details
Money deducted from wallet but not added to bank account
How to check details for a transaction?
Transactions not getting counted on 'My Offers' section
Got less cashback than expected
Paytm KYC: Frequently Asked Questions (FAQs)
Steps to complete full KYC
Money transferred through Paytm UPI but the receiver did not get it
Unable to purchase Gift voucher via UPI? Know the probable reasons
