Order pending or payment not confirmed
How to change a movie show time or date?
Forgot your Paytm password? Here’s what to do
Getting an error on updating your email ID? Know what to do
Your Paytm OTP is more important than you think
How to ensure safe and secure money transfer?
Awaiting your cashback? Here’s what you should know
Payments and Refunds
Haven’t yet received cashback for a flight booking
What to do if you don’t receive a ticket confirmation email or SMS
Ticket refund not received? Here’s what you should know
Refund not received in Gift Voucher Balance?
Can you cancel a successful recharge? Get details
Money deducted but recharge not done instantly? No need to worry
Unable to purchase Gift Voucher through debit/credit card? Know the possible reasons
Haven’t yet received refund for a failed transaction? Here’s what you should know
Transactions not getting counted on 'My Offers' section
Got less cashback than expected
Benefits of completing minimum KYC
Paytm KYC: Frequently Asked Questions (FAQs)
Money transferred through Paytm UPI but the receiver did not get it
Unable to purchase Gift voucher via UPI? Know the probable reasons