Order pending or payment not confirmed
How to change a movie show time or date?
Forgot your Paytm password? Here’s what to do
Getting an error on updating your email ID? Know what to do
Your Paytm OTP is more important than you think
How to ensure safe and secure money transfer?
Awaiting your cashback? Here’s what you should know
Payments and Refunds
How to file TDR?
Haven’t yet received cashback for a flight booking
Ticket refund not received? Here’s what you should know
Refund not received in Gift Voucher Balance?
Money deducted but recharge not done instantly? No need to worry
Can you cancel a successful recharge? Get details
Unable to transfer money from wallet to bank
Money deducted from wallet but not added to bank account
Transactions not getting counted on 'My Offers' section
Got less cashback than expected
Paytm KYC: Frequently Asked Questions (FAQs)
Steps to complete full KYC
Money transferred through Paytm UPI but the receiver did not get it
Unable to purchase Gift voucher via UPI? Know the probable reasons
