Order pending or payment not confirmed
How to change a movie show time or date?
Forgot your Paytm password? Here’s what to do
Getting an error on updating your email ID? Know what to do
Your Paytm OTP is more important than you think
How to ensure safe and secure money transfer?
Awaiting your cashback? Here’s what you should know
Payments and Refunds
Haven’t yet received cashback for a flight booking
Want to cancel your flight ticket? Follow these steps
Refund not received for a cancelled train
Ticket refund not received? Here’s what you should know
Mobile recharge initiated but order still under process
Can you cancel a successful recharge? Get details
Haven’t yet received refund for a failed transaction? Here’s what you should know
Unable to purchase Gift voucher via UPI
Transactions not getting counted on 'My Offers' section
Got less cashback than expected
Benefits of completing minimum KYC
Steps to complete full KYC
Money transferred through Paytm UPI but the receiver did not get it
Unable to purchase Gift voucher via UPI? Know the probable reasons