How to change a movie show time or date?
Order pending or payment not confirmed
How to update your phone number on Paytm
Forgot your Paytm password? Here’s what to do
How do I ensure an ATM machine is safe to use?
Your Paytm OTP is more important than you think
Payments and Refunds
Cancellation Policy
Need ticket details? Here’s what you should do
Train cancellation policy & charges
Refund not received for a cancelled train
Ticket refund not received? Here’s what you should know
Recharged the same number twice? Here’s what you need to know
Received a different recharge benefit rather than the one you chose? Know what to do
Unable to add money via UPI? Here’s what you should know
Refund not received in Gift Voucher Balance
Haven’t yet received cashback for a flight booking?
Steps to check Cashback Reward Offers & Campaigns
Want to complete minimum KYC? Here’s how you can do it
KYC based restrictions on Paytm wallet
Money transferred through Paytm UPI but the receiver did not get it
Unable to add money via UPI? Here’s what to do