Is your identity safe while using Paytm?
How do I ensure an ATM machine is safe to use?
Money deducted but recharge not done instantly? No need to worry
Received a different recharge benefit rather than the one you chose? Know what to do
What to do if you don’t receive a ticket confirmation email or SMS
Money deducted but train booking not confirmed
Why do you need to complete your KYC?
Steps to complete full KYC
Unable to purchase Gift voucher via UPI? Know the probable reasons
Money transferred through Paytm UPI but the receiver did not get it
Awaiting your cashback? Here’s what you should know
Payments and Refunds
How to check Cashback Reward Offers & Campaigns?
Ticket refund not received
Getting an error on updating your email ID? Know what to do
Want to update your email ID? Here are the steps to follow
Refund not received for a cancelled train
Not received refund for a failed transaction? Get details
Paytm’s role in transactions on other apps/websites/stores
Unable to send/receive money through Paytm wallet
Transactions not getting counted on 'My Offers' section
Steps to check Cashback Reward Offers & Campaigns
