How to change a movie show time or date?
Order pending or payment not confirmed
How to update your phone number on Paytm
Want to update your email ID? Here are the steps to follow
How do I ensure an ATM machine is safe to use?
Your Paytm OTP is more important than you think
Payments and Refunds
Cancellation Policy
Want to cancel your flight ticket? Here’s what you should do
How to modify/cancel your booking
Not received refund for a failed transaction? Get details
Refund not received for a cancelled train
Recharged the same number twice? Here’s what you need to know
Received a different recharge benefit rather than the one you chose? Know what to do
Unable to add money through net-banking
Amount not updated in Gift Voucher passbook
Transactions not getting counted on 'My Offers' section
Got less cashback than expected
Steps to complete full KYC
Paytm KYC: Frequently Asked Questions (FAQs)
Money transferred through Paytm UPI but the receiver did not get it
Unable to purchase Gift voucher via UPI? Know the probable reasons
