Order pending or payment not confirmed
How to change a movie show time or date?
Forgot your Paytm password? Here’s what to do
Getting an error on updating your email ID? Know what to do
Your Paytm OTP is more important than you think
How to ensure safe and secure money transfer?
Awaiting your cashback? Here’s what you should know
Payments and Refunds
How to file TDR?
What to do if you don’t receive a ticket confirmation email or SMS
Ticket refund not received? Here’s what you should know
Refund not received for a cancelled train
Received a different recharge benefit rather than the one you chose? Know what to do
Mobile recharge initiated but order still under process
How to send money to others using Paytm?
Added money to wallet by mistake? Here’s what you should do next
Steps to check Cashback Reward Offers & Campaigns
Haven’t yet received cashback for a flight booking?
Want to complete minimum KYC? Here’s how you can do it
Paytm KYC: Frequently Asked Questions (FAQs)
Unable to add money via UPI? Here’s what to do
Money transferred through Paytm UPI but the receiver did not get it
